Web Survey Bibliography
Internet-based survey data inform knowledge creation in research and justify work activities in organizations. While there are advantages to online surveys, this mode of administration comes with its own set of challenges. Survey respondents may engage in careless responding (i.e. insufficient effort responding or satisficing) by intentionally or unintentionally responding in a manner that does not accurately reflect their true sentiments. Careless responding can create psychometric problems even after correctly removing careless respondents (i.e. mischievous responders). This study aimed to improve survey methodology by preventing careless responding. Using a 3 × 3 between-subjects experimental design, we manipulated both virtual presence (none, animated shape, and virtual human) and type of instructions (anonymous, warning, and feedback). Indicators of careless responding were the dependent variables. Results showed that beyond characteristics of survey items, survey design elements can prevent careless responding. The effects of interventions differed by type of careless responding. Instructions, and the interaction of instructions and virtual presence significantly reduced careless responding, but not virtual presence alone. Virtual human presence increased the salience of instructions. Although currently effective, instructions warning of punitive consequences may create difficulty in recruiting participants. Future research should continue investigating non-aversive ways to prevent careless responding on Internet-based surveys.
Web survey bibliography - Computers in Human Behaviour (42)
- Careless Response and Attrition as Sources of Bias in Online Survey Assessments of Personality Traits...; 2017; Meade, A. W.; Ward, M. K.; Alfred, C. M.; Pappalardo, G.; Stoughton, J. W.
- Web survey experiments on matrix questions; 2017; Liu, M.
- Facebook, Twitter, & Qr codes: An exploratory trial examining the feasibility of social media mechanisms...; 2016; Gu, L. L.; Skierkowski, D.; Florin, P.; Friend, K.; Ye, Y.
- On-line life history calendar and sensitive topics: A pilot study; 2016; Morselli, D.; Berchtold, A.; Granell, J.-C. S.; Berchtold, And.
- The impact of visual design and response formats on data quality in a web survey of MOOC students; 2016; Maloshonok, N.; Terentev, E.
- Development of a scale to measure skepticism toward electronic word-of-mouth; 2016; Zhang, Xia.; Ko, M.; Carpenter, D.
- Improving social media measurement in surveys: Avoiding acquiescence bias in Facebook research; 2016; Kuru, O.; Pasek, J.
- Psychological research in the internet age: The quality of web-based data; 2016; Ramsey, S. R.; Thompson, K. L.; McKenzie, M.; Rosenbaum, A.
- Internet Abusive Use Questionnaire: Psychometric properties; 2016; Calvo-Frances, F.
- Equivalence of paper-and-pencil and computerized self-report surveys in older adults; 2016; Weigold, A.; Weigold, I. K.; Drakeford, M. K.; Dykema, S. A.; Smith, C. A.
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- The effect of email invitation elements on response rate in a web survey within an online community; 2016; Petrovcic, A.; Petric, G.; Lozar Manfreda, K.
- A reliability analysis of Mechanical Turk data; 2016; Rouse, S. V.
- Validation of the new scale for measuring behaviors of Facebook users: Psycho-Social Aspects of Facebook...; 2015; Bodroza, B.; Jovanovic, T.
- An experiment testing six formats of 101-point rating scales; 2015; Liu, M.; Conrad, F. G.
- Doing online research involving university students with disabilities: Methodological issues; 2015; De Cesarei, A.; Baldaro, B.
- Data collection mode effect on feeling thermometer questions: A comparison of face-to-face and Web surveys...; 2015; Liu, M., Wang, Yi.
- Using virtual presence and survey instructions to minimize careless responding on Internet-based surveys...; 2015; Ward, M. K.; Pond III, S. B.
- The comparison of mobile devices to computers for web-based assessments; 2015; Huff, K. C.
- Differences in intrapersonal and interactional empowerment between lurkers and posters in health-related...; 2014; Petrovcic, A., Petric, G.
- Social desirability is the same in offline, online, and paper surveys: A meta-analysis; 2014; Dodou, D., de Winter J. C. F.
- Completion rates and non-response error in online surveys: Comparing sweepstakes and pre-paid cash incentives...; 2014; LaRose, R., Tsai, H. S.
- Beauty is more than screen deep: Improving the web survey respondent experience through socially-present...; 2014; Casey, T. W., Poropat, A.
- Virtual research assistants: Replacing human interviewers by automated avatars in virtual worlds; 2013; Hasler, B. S., Tuchman, P., Friedman, D.
- Compared to a small, supervised lab experiment, a large, unsupervised web-based experiment on a previously...; 2013; Ryan, R. S., Wilde, M., Crist, S.
- Comparison of web-based versus paper-and-pencil administration of a humor survey; 2013; Wang, C.-C., Cheng, C.-L., Cheng, Y.-Y., Liu, K.-S.
- Does survey format influence self-disclosure on sensitive question items?; 2012; Kays, K., Gathercoal, K., Buhrow, W.
- Measurement invariance in training evaluation: Old question, new context; 2011; P., Gissel, A., Stoughton, J. W., Whelan, T. J.Clark, A. P.
- Color red in web-based knowledge testing; 2010; Gnambs, T., Batinic, B., Appel, Ma.
- Internet administration of self-report measures commonly used in research on social anxiety disorder...; 2010; Hedman, E., Ljótsson, B., Rück, C., Furmark, T., Carlbring, P., Lindefors, N., Andersson, G.
- Comparison of paper-and-pencil versus Web administration of the Youth Risk Behavior Survey (YRBS): Participation...; 2010; Denniston, M. M., Brener, N. D., Kann, L., Eaton, D. K., McManus, T., Kyle, T. M., Roberts, A. M., Flint...
- Factors affecting response rates of the web survey: A systematic review; 2010; Fan, W., Yan, Z.
- Psychometric properties of internet administered versions of Penn State Worry Questionnaire (PSWQ) and...; 2009; Zlomke, K. R.
- Web-based measurement: Effect of completing single or multiple items per webpage; 2009; Thorndike, F. P., Carlbring, P., Smyth, F. L., Magee, J. C., Gonder-Frederick, L., Ost, L. G., Ritterband...
- From paper to pixels: A comparison of paper and computer formats in psychological assessment ; 2008; Naus, M. J., Philipp, L. M., Samsi, M.
- Personalized salutation, power of sender and response rates to Web-based surveys; 2007; Joinson, A. N., Reips, U. -D.
- Computer-assisted questionnaires may facilitate collection of quality-of-life (QOL) data: At a cost; 2006; Smith, Ad. B., Velikova, G., Wright, E. P., Lynch, P., Selby, P. J.
- Exploring users' attitudes and intentions toward the web as a survey tool; 2005; Huang, H.-M., Liaw, S. S.
- Do print and Web surveys provide the same results?; 2004; Huang, H.-M.
- Humanizing self-administered surveys: experiments on social presence in web and IVR surveys; 2003; Tourangeau, R., Couper, M. P., Steiger, D. M., de Rouvray, C.
- Using pencil and paper, Internet and touch-tone phones for self-administered surveys: does methodology...; 2003; Knapp, H., Kirk, S. A.
- Using touch screen audio-CASI to obtain data on sensitive topics; 2001; Cooley, P. C., Rogers, S. M., Al-Tayyib, A. A., Ganapathi, L. F., Willis, G. B., Turner, C. F.